Patient Account Representative

MyMichigan HealthMidland, MI
Onsite

About The Position

This position is responsible for billing and follow up of insurance accounts. It includes verification of benefits and communication with the insurance companies. It requires a broad knowledge of the hospital charge posting system and working with the hospital departments to verify charges, captures lost charges, and to review the general appropriateness of account balances. MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft® Windows. An employee may be required to participate in further learning opportunities offered by MyMichigan Health.

Requirements

  • Primary address located within the state of Michigan or willing to move to Michigan
  • Typing skills of 50 WPM
  • 10-key experience and efficiency
  • Ability to work well under pressure
  • Windows PC and Internet experience
  • Ability to work well in a team environment - cover coworker duties as needed, participate in department teams, offer suggestions for work flow improvement.
  • Two years in billing setting with some insurance experience and problem solving
  • Competency in Microsoft® Windows

Nice To Haves

  • Four years in hospital setting with emphasis on insurance billing and computers
  • Additional courses in medical terminology
  • Experience with Excel and Word

Responsibilities

  • Verify inpatient and outpatient accounts for insurance eligibility
  • Follow up on outstanding accounts receivable
  • Review claims for correct codes, appropriate charges and general accuracy
  • Post payments and adjustments according to payer requirements
  • Resolve credit balances.
  • Rebilling accounts for secondary insurance billing.
  • Miscellaneous duties as assigned.
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