Patient Account Representative (Towson, Full Time)

Sheppard Pratt•Towson, MD

7d•$19 - $26•Onsite

About The Position

Under general supervision and in accordance with established policies and procedures, this role is responsible for daily follow-up functions to secure payment and/or resolve outstanding accounts receivable for assigned payer categories including Medicare, Medicaid, Blue Cross and Blue Shield, Commercial/Managed Care, Tri-Care, Worker’s Compensation, Schools, DSS/DJS, and Self-Pay. The position utilizes computerized patient information management and Paperless Claim System (PCS) imaging systems to initiate, complete follow-up, and update patient accounts with data required for preparation of third-party claims and client statements. Responsibilities include posting transactions, billing insurance carriers/clients, adjusting third-party/self-pay data, and preparing and maintaining required documentation. The majority of this position involves interaction with insurance companies, with minimal interaction with clinicians and patients.

Requirements

High School diploma
6 months - 12 months of experience in related billing and health insurance work.
Knowledge of billing practices, procedures, collections, third-party payer and Universal Billing requirements, and third-party reimbursement procedures.

Nice To Haves

Follow-up experience
Medicaid experience

Responsibilities

Perform daily follow-up functions to secure payment and/or resolve outstanding accounts receivable for assigned payer categories.
Utilize computerized patient information management and Paperless Claim System (PCS) imaging systems.
Initiate, complete follow-up, and update patient accounts.
Prepare data for third-party claims and client statements.
Post transactions.
Bill insurance carriers/clients.
Adjust third-party/self-pay data.
Prepare and maintain required documentation.