Patient Account Rep

Iroquois Memorial Hospital & Resident Home • Watseka, IL

4d • Onsite

About The Position

The Patient Account Representative is responsible for the customer service between the clinic and the patient.

Requirements

• Proficient typist with computer skills.
• Proven Customer Service skills.

Nice To Haves

• Previous Medical Experience preferred

Responsibilities

• Schedules patients for appointments.
• Greets patients and completes registration, confirms insurance eligibility and gathers paperwork necessary to ensure the clinic can bill for services.
• Communicates with patients in person and over the phone to ensure that their requests are recorded and transferred to the appropriate clinic staff, billing staff or administrative staff to handle.
• Sort incoming mail and faxes to appropriate staff.
• Collaborates with other clinic staff, clinic coordinator and Director on process improvements and policy changes.
• Attends monthly meetings and takes an active role in meetings to ensure our patients get the best care.
• Prepares cash for transfer to the Central Billing Office.
• Familiarizes self with Rural Health Manual and follows policies and procedures of IMH.
• Maintains patient confidence and protects operations by keeping information confidential.
• Other duties as assigned.

Benefits

• 401K
• Paid Time Off

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed