Patient Account Representative, FT Days (56355)

EL PASO CHILDRENS HOSPITAL CORPORATIONEl Paso, TX
Onsite

About The Position

Under close supervision and direction of the Patient Accounts Supervisor, this role is responsible for total patient account management, including billing, collections, and reconciliation of patient accounts with Third Party coverage. The representative will also ensure charity allowances and/or other coverage are applied as appropriate. These accounts are the representative’s responsibility from discharge until the account is reconciled as per payor contract terms and conditions and/or regulations, to include timely billing of secondary insurance coverage and assignment to bad debt.

Requirements

  • Minimum of six (6) months health care business office experience or related health care experience
  • Medical billing, collections and/or managed care terminology required.
  • High School education or GED equivalent.
  • Typing 35 WPM required.
  • Effective written and verbal communication skills required.
  • Analytical and problem-solving skills required.
  • Ability to accurately enter data, describing appropriate follow-up activity.
  • Knowledge of computer software programs (Excel Preferred) and use of basic office equipment.

Nice To Haves

  • Familiar with computerized patient accounting systems preferred.
  • Experience in medical management computer software preferred.
  • Knowledge of Medicare, Medicaid, and other third party billing requirements preferred.
  • Knowledge of medical terminology and familiarity with HCPCS and ICD9 coding preferred.
  • Bilingual English/Spanish preferred.

Responsibilities

  • Total patient account management to include billing, collections and reconciliation of patient accounts with Third Party coverage.
  • Ensure charity allowances and/or other coverage is applied, as appropriate.
  • Manage accounts from discharge until reconciled as per payor contract terms and conditions and/or regulations.
  • Timely billing of secondary insurance coverage and assignment to bad debt.
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