0000 Facility - Patient Account Representative

Acadia HealthcareColumbia, MO
Onsite

About The Position

CenterPointe Hospital Columbia is recruiting for a Patient Account Rep. Come join us and make a difference!

Requirements

  • High school diploma or equivalent required.
  • Three or more years’ prior admissions and or collections experience in a hospital setting required.

Nice To Haves

  • Psychiatric experience preferred.

Responsibilities

  • Call about status of outstanding claims with third party payors.
  • Review claims issues and make corrections as needed and rebill.
  • Utilize claims clearing house to review and correct claims.
  • Resubmit electronically when available.
  • Review explanation of benefits to ascertain that claim processed and paid correctly.
  • Complete adjustment forms if any adjustments need to be made to an account and attach all supporting documentation.
  • Manage daily productivity via patient accounting system and productivity reports.
  • Maintain an average of 30-40 accounts worked per day minimum.
  • Prorate patient accounts and monitor that balance due is in the correct financial class.
  • Report an overview of the week to the BOD and participate in AR meetings.
  • Gather and interpret data from system and understands appropriate course of action to take and initiates time-sensitive and strategic steps resulting in payment.
  • Assist financial counselors as needed.
  • Alert Financial Counselors and Business Office Director of all benefit eligibility matters that suggest or challenge reimbursement.
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