Patient Account Representative - Medical Billing and Medical Insurance Claims

Guidehouse•Birmingham, AL

1d•Onsite

About The Position

Under supervision and within established protocols and procedures, the Patient Account Representative will review patient accounts, research denied healthcare insurance claims and complete necessary follow-up processes. Additionally, the account representative will assist with billing and complete all business-related requests and correspondence from patients and/or insurance companies. Complete all assigned projects in a timely manner.

Requirements

High school diploma or equivalent
0-2 years of prior relevant experience and general knowledge of payer-specific or medical billing

Nice To Haves

Healthcare billing experience.
Related experience and general knowledge of payor-specific or medical specialty billing.
Previous experience in working credit balance accounts and processing patient and insurance overpayments.
Experience working with specialized insurance companies.
Ability to evaluate complex situations; identify root cause and propose solutions.
Experience working with UB04 and CMS 1500 claim forms, appeal and denials.
Knowledge of CPT and ICD-10 coding

Responsibilities

Review patient accounts
Research denied healthcare insurance claims
Complete necessary follow-up processes
Assist with billing
Complete all business-related requests and correspondence from patients and/or insurance companies
Complete all assigned projects in a timely manner

Benefits

Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Parental Leave
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program