Patient Account Representative

MyMichigan Health•Midland, MI

1d•Onsite

About The Position

Responsible for timely billing of all payers and follow up for payment. Assists with processing of monthly statements, rebills or appeal claim rejections and answers client billing questions. Adhere to policies and procedures set by Agency and rules and regulations of the pay source.

Requirements

Two years in billing setting with some insurance experience and problem solving is required.
Microsoft Office applications and computer experience with spreadsheet and/or databases required.
Ability to communicate effectively, verbally and in writing.
Ability to speak, write, and understand the English language.
Ability to recognize needs and concerns of people and maintain constructive interpersonal relationships.
Ability to work independently, demonstrating problem solving and organizational skills.
Ability to work under pressure of deadlines, changes in schedules, and office routine.
FINGERPRIN: Fingerprinting

Nice To Haves

Four years in hospital setting with emphasis on insurance billing and computers is preferred.
Four years in hospital setting with emphasis on insurance billing and computers is preferred.
Medical terminology classes preferred.

Responsibilities

Processes and audits automated and hard copy billing statement.
Regularly works aged accounts to ensure payment.
Responds to client inquiries pertaining to insurance billing.
Perform analysis of aged accounts receivable and unbilled revenue on a monthly basis.
Responds to claim rejections or nonpayment by rebilling.
Adheres to customer service standards.
Documentation and maintenance of files pertaining to the above activities.
Know and adhere to billing provisions of assigned payer(s).
Develop and maintain policies and procedures pertaining to position.
Reconcile monthly cash.
Establishes and maintains copies of agreements/contracts for assigned payer sources and knowing the provisions of these agreements.
Attend educational seminars as requested.
MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft Windows. An employee may be required to participate in further learning opportunities offered by MyMichigan Health.
Other duties as assigned.