Patient Account Rep Followup

MedlinkHealth Anesthesia • Camden, NJ

3d

About The Position

Responsible for managing patient accounts, following up on outstanding claims, resolving underpayments and denials, and ensuring timely and accurate account resolution. The role involves working with patients and insurance companies to address billing concerns and provide excellent customer service.

Requirements

• 2–3 years of hospital billing experience – required.
• High school diploma or equivalent – required.

Nice To Haves

• Experience with commercial insurance payors.

Responsibilities

• Perform claims follow-up, underpayment reviews, and denial resolution.
• Verify patient eligibility with insurance companies.
• Work with commercial insurance payors, including Aetna, UnitedHealthcare, Horizon, and IBX.
• Communicate with patients and insurers regarding copays, deductibles, denials, and Coordination of Benefits (COB) issues.
• Resolve patient accounts accurately and promptly.
• Provide excellent customer service.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED