Patient Account Representative II
Illinois Eye Center•Peoria, IL
•$19 - $21•Onsite
About The Position
The Patient Accounts Representative is responsible for resolving accounts while maintaining strong relations with patients, guarantors, clinic staff, and revenue cycle team members. The representative will answer all billing related questions.
Requirements
- High School Diploma or equivalent.
- 2 years of experience with customer service in an insurance, financial, or medical office.
- Solid understanding and knowledge of medical and insurance terminology, CPT codes, and billing forms.
- Excellent communication skills, written and verbal.
- Maintain effective and cooperative working relationships with staff, leaders, and providers.
- Display an aptitude and willingness to learn new responsibilities and accept feedback.
- Must be detail oriented and accurate.
- Ability to problem-solve, work independently, multitask, and prioritize tasks.
- Maintain confidentiality of sensitive information.
Responsibilities
- Resolving accounts while maintaining strong relations with patients, guarantors, clinic staff, and revenue cycle team members.
- Answering all billing related questions.
Benefits
- Paid time off
- Paid holidays
- Health insurance
- Dental insurance
- Group term life insurance
- Short-term disability insurance
- Uniform allowance
- Jury duty pay
- Traditional and Roth 401k with match
- Profit sharing contribution
- Awards program
- Continued education & advanced training opportunities
- Employee discounts
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
