Patient Account Representative II

Jefferson Healthcare•Port Townsend, WA

21d

About The Position

The Patient Account Representative II is part of Jefferson Healthcare’s finance team and reviews patient account information to support accurate, timely billing and collection follow-up. The role performs advanced revenue cycle functions, including work that supports accurate reimbursement, regulatory compliance, payment posting, and account resolution. Strong customer service, knowledge of billing software, insurance claims and billing, and attention to detail are important for this position. The position is 1.0 FTE, 40 hours per week, on the day shift, with no weekends. Jefferson Healthcare offers hands-on training and opportunities for advancement. The position remains open until filled. Candidates must complete pre-employment screenings, including a criminal background check and, for certain positions, a drug test.

Requirements

High school graduate or GED equivalency required.
Knowledge of medical terminology, insurance regulations, and reimbursement processes required.

Nice To Haves

Associate degree in Business, Healthcare Administration, Accounting, Health Information Management, or a related field preferred.
At least two years of experience in healthcare billing, patient financial services, revenue cycle operations, medical office billing, or a related healthcare financial setting preferred.
Certification related to revenue cycle, billing, coding, or healthcare financial management preferred.

Responsibilities

Review patient account information to support accurate and timely billing and collection follow-up.
Perform advanced revenue cycle functions supporting accurate reimbursement, regulatory compliance, payment posting, and account resolution.