Patient Account Representative - Denials and Claims
About The Position
Our Patient Account Representative team is growing! As a Patient Account Representative you will be following on claims and resolving denials. You will communicate with patients, and insurance companies to answer any questions related to insurance claims filed. After on-site training (up to 90 days) is complete and competency in DMOS process is established, this position works from home. You have the ability to come into the office on short notice. This position is a full-time Monday thru Friday position. At this time, we can only accommodate remote workers within the state of Iowa.
Requirements
- Calm. Ability to communicate calmly and provide professional support to employer, patient and payer questions on incoming claims or payments.
- Curiosity. You practice the art of listening, asking clarifying questions, and avoiding interrupting others.
- Independent workers. You know how to keep yourself focused and when to ask for help.
Responsibilities
- Following up on claims and resolving denials when necessary.
- Review claims and make any necessary adjustments before closing the claim file.
- Answering questions about outstanding balances, insurance coverage and patient questions regarding accounts.
- Be able to work remotely as a part of a small, close-knit team of professionals you can rely on who works alongside to create an experience we can be proud of.
Benefits
- 401(k) with an annual company profit sharing contribution
- Health, dental, and vision insurance
- 6 paid holidays
- Generous PTO accrual program for full time staff to earn up to 22 days a year
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
