Patient Account Rep
Physician's Clinic of Iowa, P.C.•Cedar Rapids, IA
•Onsite
About The Position
The Physicians’ Clinic of Iowa Central Business Office is seeking a full-time Patient Account Representative to support our mission of delivering exceptional healthcare through outstanding patient financial services.
Requirements
- Previous experience working with patient medical accounts.
- A working knowledge of commercial and government medical insurance claim filing procedures.
- Proficiency (or ability to become proficient) in EMR and related computer systems.
- Strong Commitment to patient care and teamwork.
- Excellent communication skills, professionalism, reliability, and maintaining confidentiality.
- Thorough understanding of safety regulations and best practices.
Responsibilities
- Answering patient account billing questions and posting patient payments.
- Maintaining assigned accounts within acceptable aging limits.
- Review, verify, obtain and/or correct patient demographics, insurance information and eligibility for coverage.
- Insurance claims follow up with government and commercial carriers to ensure timely claim correction and reprocessing.
- Resolve issues delaying claim payment including requests for medical records, procedure coding errors and incorrect claim data.
- Follow up on assigned accounts with insurance carriers to ensure proper and timely reimbursement.
- Act as a liaison between the patient, physician’s office and insurance carrier to resolve claim payment issues.
- Identify consistent billing errors and report recurring problems to the PAR Supervisor.
- Maintain positive customer relationships.
Benefits
- Competitive salary
- Comprehensive benefits
- Paid holidays
- Generous paid time off program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
