Patient Account Rep I

Radiology Partners

1d • Remote

About The Position

WHO WE ARE AND WHAT WE DO: Radiology Partners, through its affiliated practices, is a leading radiology practice in the U.S., serving hospitals and other healthcare facilities across the nation. As a physician-led and physician-owned practice, our mission is to transform radiology by innovating across clinical value, technology, service, and economics, while elevating the role of radiology and radiologists in healthcare. Using a proven healthcare services model, Radiology Partners provides consistent, high-quality care to patients, while delivering enhanced value to the hospitals, clinics, imaging centers and referring physicians we serve. POSITION SUMMARY: Manage account follow-up and collections, including appeals and denial resolution Review EOBs and payer responses to ensure accurate reimbursement and identify trends Analyze accounts and determine appropriate next steps for timely resolution Communicate with payers to resolve claim issues and reprocess claims as needed Document all collection activities accurately while maintaining HIPAA compliance

Requirements

• High school diploma or GED preferred
• Minimum of 3 years of physician billing and collections experience
• Strong knowledge of Medicare, Medicaid, and commercial payer guidelines
• Excellent communication, problem-solving, and critical thinking skills
• Detail-oriented with the ability to work effectively in a fast-paced, team environment

Responsibilities

• Manage account follow-up and collections, including appeals and denial resolution
• Review EOBs and payer responses to ensure accurate reimbursement and identify trends
• Analyze accounts and determine appropriate next steps for timely resolution
• Communicate with payers to resolve claim issues and reprocess claims as needed
• Document all collection activities accurately while maintaining HIPAA compliance

Benefits

• Competitive Benefits package – Eligibility starts the month after hire, with tiered options to choose from.
• Compensation Reviews
• Career Growth Opportunities
• Flexible Remote Schedules
• Generous PTO Plans and Paid Holidays
• health & wellness coverage options
• 401k benefits
• family planning
• telehealth

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees