Patient Account Rep Follow Up

Cooper Norcross University Hospital • Camden, NJ

3d • $21 - $33

About The Position

The Patient Account Rep Follow Up verifies insurance eligibility and communicates with patients and insurance companies about co-pays, deductibles, denials, and Cost of Benefit (COB) issues. The role resolves accounts in a timely and effective manner while providing excellent customer service.

Requirements

• At least 1 year of healthcare billing experience.
• High school diploma or equivalent.
• Medical billing and coding knowledge.
• Comfort using the MS Office Suite, including Excel, Word, and PowerPoint.
• Excellent oral and written communication skills.
• Ability to interact successfully with insurance carriers, patients, and administration.

Responsibilities

• Verify eligibility with insurance companies.
• Communicate with patients and insurance companies regarding co-pays, deductibles, denials, and Cost of Benefit (COB) issues.
• Resolve accounts timely and effectively.
• Provide excellent customer service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED