Patient Account Registrar

Prime Healthcare•Kankakee, IL

8d•Onsite

About The Position

The Patient Account Registrar interviews patients or their representatives to gather demographic information, secure insurance details, verify eligibility, and obtain necessary authorizations. This role collaborates with various departments within Admitting, including PBX operator functions and reception areas. Proficiency in operating a computer for data entry and retrieval is essential. The registrar must be able to communicate effectively with a diverse patient population, employing age-specific techniques for all age groups from neonatal to geriatrics. Maintaining knowledge of medical terminology is required. The position may also involve undertaking special projects or other assignments with specific deadlines.

Requirements

Effective written and verbal communication skills
Ability to multi-task, prioritize needs to meet required timelines
Analytical and problem-solving skills
Customer Services experience required
High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires)

Nice To Haves

Previous hospital experience as an admissions representative preferred.
Knowledge of medical terminology preferred.

Responsibilities

Interview patients or their representatives to obtain patient demographics.
Secure insurance information, eligibility, benefits, and authorizations.
Work closely with all facets of the Admitting department, including PBX operator function and reception areas.
Operate a computer to input and retrieve data.
Communicate with the population served, utilizing age-specific techniques from neonatal, pediatrics, adolescents, young adults, middle adult to geriatrics.
Maintain proficiency in medical terminology.
Complete special projects or other assignments in a specified timeframe.