Patient Account Registrar

Prime Healthcare•Anaheim, CA

2d•Onsite

About The Position

Join an award-winning team of dedicated professionals committed to our core values of quality, compassion and community! West Anaheim Medical Center, a member of Prime Healthcare, offers incredible opportunities to expand your horizons and be part of a community dedicated to making a difference. Founded in 1964, West Anaheim Medical Center is a 219-bed acute-care hospital dedicated to providing the community with high-quality, compassionate healthcare. Key services include general medical and surgical inpatient care and treatment, emergency services, surgical services, behavioral health, comprehensive heart center, and diagnostic imaging. For more information visit www.westanaheimmedctr.com.

Requirements

High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires)
Effective written and verbal communication skills
Ability to multi-task, prioritize needs to meet required timelines
Analytical and problem-solving skills
Customer Services experience required

Nice To Haves

Previous hospital experience as an admissions representative preferred.
Knowledge of medical terminology preferred.

Responsibilities

Interviews the patient or his/her representative to obtain patient demographics.
Secures insurance information, eligibility, benefits and authorizations as applicable.
Works closely with all facets of the Admitting department including PBX operator function and reception areas.
Must be able to operate a computer to input and retrieve data.
Ability to communicate with the population served, utilizing age specific techniques from neonatal, pediatrics, adolescents, young adults, middle adult to geriatrics.
Maintain proficiency in medical terminology.
Special projects or other assignments may be given with expectations to be completed in a specified timeframe.