Patient Account Lead

Mountain Region SupportCentennial, CO
$21 - $35Hybrid

About The Position

You have a purpose, unique talents and now is the time to embrace it, live it and put it to work. We value incredible people with incredible skills – but your commitment to a greater cause is something we value even more. This is the heartbeat of our organization and your time will be spent in a supportive, team environment with resources to help you flourish and leaders who care about your success. The Patient Account Lead is responsible for leading and training associates on department specific processes and procedures, including individual training and group training. This position is responsible for assigning work flow assignments to staff, and development of associates and training materials and for on-going updating of training materials. Assists with the development of policies and procedures surrounding posting. Responsible for cultivating strong partnerships with team members and leaders both within the department and across all departments of revenue management. Responsible for maintaining customer and patient satisfaction. This role will be a hybrid position, consisting of some remote work along with on-site support at our facilities for meetings and staff support. Training for this role will be conducted both in person and remotely. For Colorado residents only.

Requirements

  • 2 Years Healthcare revenue cycle experience required
  • 2 Years Experience with Healthcare billing systems required
  • Proficient in Microsoft computer applications
  • High School Diploma or GED Required

Responsibilities

  • Leading and training associates on department specific processes and procedures, including individual training and group training.
  • Assigning work flow assignments to staff.
  • Development of associates and training materials and for on-going updating of training materials.
  • Assisting with the development of policies and procedures surrounding posting.
  • Cultivating strong partnerships with team members and leaders both within the department and across all departments of revenue management.
  • Maintaining customer and patient satisfaction.
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