About The Position

If a patient has questions about a hospital or physician bill at ProMedica, the Patient Account Analyst will be there to answer. You will contact patients about registration, billing and collection. You will post payments, adjustments and denials to patient accounts and resolve any questions. This position is key to enhancing the patient experience at ProMedica. The above summary is intended to describe the general nature and level of work performed in this role. It should not be considered exhaustive.

Requirements

  • High school diploma or equivalent
  • 1 year experience in medical registration, billing, customer service or collection.

Responsibilities

  • Contact patients about registration, billing and collection.
  • Post payments, adjustments and denials to patient accounts.
  • Resolve any questions regarding patient accounts.

Benefits

  • medical
  • dental
  • vision
  • company paid life insurance
  • paid time off
  • 401k retirement plan
  • employee assistance program
  • other voluntary coverage options
  • employee discounts

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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