Patient Accommodations PRN Nights

Baptist Healthcare System•Louisville, KY

About The Position

The Patient Accommodations role ensures reservations and pre-certification information are obtained for scheduled admissions. The position coordinates reservations for patients entering the hospital, assigns rooms for medical/surgical and monitored step-down units, and coordinates bed assignments with Behavioral Health, Rehab, Mother/Baby, Palliative Care, Pediatrics, and Critical Care. It obtains pre-certifications for scheduled admissions before the patient is admitted and verifies insurance.

Requirements

  • High school diploma or equivalent preferred.
  • Experience in patient registration procedures, medical terminology, medical office functions, Excel, Microsoft applications, and computer keyboard use.
  • Ability to communicate effectively with patients, families, hospital personnel, physicians, and other customers.
  • Ability to maintain a courteous and helpful attitude and positive working relationships with departments, floors, and doctors' offices.
  • Ability to maintain composure under pressure, including when beds are in short supply.
  • Experience using various office machines.
  • Typing speed of 45 words per minute.
  • Good telephone skills.

Nice To Haves

  • Prior work experience with insurance verification.

Responsibilities

  • Obtain reservations and pre-certification information for scheduled admissions.
  • Coordinate reservations for patients entering the hospital.
  • Assign patient rooms for medical/surgical and monitored step-down units.
  • Coordinate bed assignments with Behavioral Health, Rehab, Mother/Baby, Palliative Care, Pediatrics, and Critical Care.
  • Obtain pre-certifications for scheduled admissions before admission.
  • Verify insurance.
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