Patient Accommodations Coordinator Part Time Days
About The Position
This position ensures that all reservations and pre-certification information are obtained for scheduled admissions. The coordinator is responsible for coordinating reservations for all patients entering the hospital, assigning patient rooms for medical/surgical and monitored step-down units, and coordinating bed assignments with various specialized units including Behavioral Health, Rehab, Mother/Baby, Palliative Care, Pediatrics, and Critical Care. Additionally, the role involves obtaining pre-certifications for scheduled admissions prior to the patient's arrival and verifying insurance coverage and co-pay/deductible amounts to support up-front cash collection initiatives.
Requirements
- High school diploma or equivalent preferred.
- Experience in patient registration procedures.
- Knowledge of medical terminology.
- Experience with medical office functions.
- Proficiency in Excel and Microsoft applications.
- Computer keyboard experience.
- Ability to communicate effectively with patients, families, hospital personnel, physicians, and other customers.
- Must always display a courteous and helpful attitude toward patients, public, and fellow employees.
- Must maintain a positive working relationship with all departments, floors, and doctors' offices.
- Must maintain composure when under pressure due to a shortage of beds.
- Must be experienced in the use of various office machines.
- Must type 45 wpm.
- Must exhibit good telephone skills.
Nice To Haves
- Prior work experience with insurance verification.
Responsibilities
- Identifies all insurances requiring authorization and obtains the authorization prior to patient admission.
- Utilizes fax, telephone, and online sources to gather necessary information.
- Records information for staff use in collection action in Excel spreadsheets and Alternative.
- Coordinates with the surgery schedule for the admission of surgery patients as observation or In-patient, ensuring pre-certs and insurance verification are complete.
- Assigns beds and places patients on appropriate units following established guidelines based on patient need, utilizing Patient Tracking and Pre-admit Tracking software systems to communicate bed needs and assignments.
- Prioritizes beds for assignment in coordination with department management, house manager, and based on patient medical needs.
- Documents room assignments on patient room assignment log and maintains accurate transfer documentation, coordinating patient transfers.
- Coordinates courtesy discharges for distribution to nursing units.
- Updates Alternative with patient status (OBS vs. IP) changes/corrections received from Case Management (CCP) staff on a daily basis for accurate billing of accounts.
- Notifies cashier/financial counseling of ‘self pay’ patients for financial arrangements to be made prior to admission.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
