Patient Access Team Lead- Admitting (Part-Time, Days)

Enloe Health • Chico, CA

12d

About The Position

The Patient Access Team Lead accurately collects and analyzes the demographic, insurance, financial, and clinical data needed to register patients. The role performs routine patient access activities to support efficient operations, timely reimbursement, and patient and employee satisfaction. The Team Lead monitors workflow to help minimize patient wait times and ensure adherence to department productivity standards, and communicates concerns to the department manager and/or supervisor. The incumbent is expected to demonstrate Enloe Medical Center’s core values and comply with regulatory requirements and the Medical Center’s Code of Conduct.

This position is part-time, scheduled for day shifts of 10 hours, with variable days off and 60 hours per pay period. The compensation range is $25.30–$34.15, with the rate based on applicable experience.

Requirements

• At least 3 years of leadership experience or 2 years of progressively responsible hospital admitting/registration experience.
• Excellent customer service and effective interpersonal skills with patients, the public, physicians, and staff.
• Ability to work in a multidisciplinary team and communicate with patients and families experiencing emotional and physical stress.
• Sensitivity and compassion for patients and families, and ability to maintain protected patient information in strict confidence.
• High ethical standards and compliance with applicable state and federal regulatory requirements.
• Competency in job duties in accordance with department standards.
• Ability to follow instructions and work quickly and accurately in a fast-paced environment.
• Ability to organize and prioritize assignments, work independently, and provide lead direction to subordinate staff.
• Reliability and dependability, including reporting to work as scheduled.
• Ability to work amid frequent interruptions and willingness to be flexible and adapt to change.
• Ability to fulfill the essential functions of the position.

Nice To Haves

• Patient registration experience in an Emergency Department setting.

Responsibilities

• Accurately collect and analyze the demographic, insurance, financial, and clinical data required to register patients.
• Perform routine patient access activities to support efficient operations, timely reimbursement, and patient and employee satisfaction.
• Monitor workflow, minimize patient wait times, and ensure adherence to department productivity standards.
• Communicate areas of concern to the department manager and/or supervisor.
• Demonstrate Enloe Medical Center’s core values and perform duties in accordance with regulatory requirements and the Medical Center’s Code of Conduct.
• Provide lead direction to subordinate staff.

Benefits

• Medical plan with $0 premium, including vision insurance
• Prescription and dental group insurance
• Retirement plan with employer match
• Paid time off (PTO) plan that starts accruing immediately and can be used as earned
• Extended Sick Leave
• Flexible Spending Accounts for unreimbursed medical expenses and dependent care
• Employee Assistance Program
• Educational Assistance

What This Job Offers

• Job Type: Part-time
• Career Level: Manager
• Education Level: No Education Listed