Patient Access Supervisor - Meridian Cancer Institute

St. Luke's Health System•Meridian, ID

4d•Onsite

About The Position

St. Luke’s Health System in Meridian is looking for a Patient Access Supervisor to join the Meridian Cancer Institute. The successful candidate will be a working supervisor responsible for the management of day-to-day operations according to assigned scope. The Patient Access Supervisor must have the flexibility to cover shifts for callouts and will supervise leads as well as a team of up to 18-20 employees. This role is for someone who is action-oriented with a drive for process and can work independently leading a strong Patient Support Team.

Requirements

Associate's + 3 years of experience OR HS Diploma/GED + 5 years of experience

Responsibilities

Ensures department workflows and staff development programs are implemented.
Provides day-to-day oversight to a team of Patient Access professionals.
Provides leadership, guidance, counseling, and continuing education to staff.
Selects, develops, coaches, mentors, and assesses performance of staff.
Ensures compliance of policies/practices for department and provides support for adherence.
Performs difficult and complex duties requiring advanced techniques, extensive and diversified knowledge within specialized areas.
Makes decisions independently and authorizes actions as needed.
Develops solutions to a variety of complex problems.
Assists in hiring, training, performance evaluations and disciplinary actions required with staff.