Patient Access Supervisor

Sentara Health • Suffolk, VA

12d • Onsite

About The Position

Sentara Obici Hospital located in Suffolk, VA, is hiring a Patient Access Supervisor. The supervisor for Patient Registration and/or Patient Financial Services is responsible and accountable for the daily operations of one or more areas. Supervises staff including coordinating quality and customer service activities; assisting in the development and monitoring of the department budget; coordinating the purchasing and payroll processes; serving as a technical resource to team members; and performing work assignments as needed to provide appropriate coverage and to mentor/assist staff. Responsible for interviewing, hiring, and developing staff with the goal of developing highly effective work team. Serves as chief retention officer for areas of responsibility.

Requirements

• Bachelor's Degree (Required)
• Certified Healthcare Access Manager (CHAM) OR Certified Healthcare Access Associate (CHAA) obtained within 12 months of hire (Required)
• Healthcare experience - 1 year (Required)

Nice To Haves

• Equivalent experience in Registration may be considered in lieu of Bachelors degree

Responsibilities

• Responsible and accountable for the daily operations of one or more areas.
• Supervises staff including coordinating quality and customer service activities.
• Assisting in the development and monitoring of the department budget.
• Coordinating the purchasing and payroll processes.
• Serving as a technical resource to team members.
• Performing work assignments as needed to provide appropriate coverage and to mentor/assist staff.
• Responsible for interviewing, hiring, and developing staff with the goal of developing highly effective work team.
• Serves as chief retention officer for areas of responsibility.

Benefits

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
• Pet Insurance
• Legal Resources Plan
• Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level