Patient Access Supervisor

Mehta Medical Group PLLC • Humble, TX

2h

About The Position

Wellspire Medical Group is seeking a highly organized, experienced, and proactive Multi-

Site Patient Access Supervisor to oversee front desk and patient access

operations across multiple clinic locations. This role is critical to ensuring consistent

patient experience, scheduling accuracy, insurance verification compliance, and front-

end revenue integrity across the organization.

The ideal candidate is a hands-on leader who can balance people leadership, operational

oversight, training, and performance management while traveling between sites as

needed. This supervisor serves as the primary escalation point for Patient Access

Representatives and works closely with clinic leadership, billing, referrals, and call

center teams to ensure seamless patient flow and access.

Requirements

• Minimum 3–5 years of experience in Patient Access, Front Desk, or Medical Office Operations.
• At least 2 years of supervisory or lead experience, preferably in a multi-site environment.
• Strong understanding of: o Medical scheduling workflows o Insurance verification and referrals o Front-end revenue cycle processes
• Experience working with EHR systems (eCW preferred).
• Ability to travel between clinic locations as needed.
• Excellent leadership, communication, and organizational skills.

Nice To Haves

• Experience in a multi-specialty medical group.
• Familiarity with Medicare, Medicare Advantage, HMOs, and commercial plans.
• Experience implementing SOPs, training programs, and KPIs.
• Bilingual (Spanish/English) a plus.

Responsibilities

• Multi-Site Front Desk Operations Oversight
• Staff Leadership, Training & Development
• Scheduling Accuracy & Access Management
• Insurance Verification & Front-End Revenue Protection
• Patient Experience & Service Excellence
• Reporting, Metrics & Continuous Improvement
• Collaboration & Cross-Functional Communication

Benefits

• Growing, multi-site medical group with strong leadership support
• Opportunity to lead and shape Patient Access operations at scale
• Collaborative culture focused on excellence and accountability
• Meaningful impact on patient experience and revenue integrity
• Long-term growth and leadership development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees