Patient Access Specialist

Cook Children's Health Care System • Fort Worth, TX

10d • Onsite

About The Position

The Patient Access Specialist I provide access to services provided at the hospital and/or clinic and is primarily responsible for facilitating the patient registration flow and establishing positive relationships with patients/families and completing, presenting and thoroughly explaining legal, ethical and compliance related documents to the patient. This position does not provide patient care but may be performed in a patient care area. Cook Children's Medical Center is the cornerstone of Cook Children's, and offers advanced technologies, research and treatments, surgery, rehabilitation and ancillary services all designed to meet children's needs. Cook Children's is an EOE/AA, Minority/Female/Disability/Veteran employer.

Requirements

• High School Diploma or equivalent
• 1 year of Healthcare experience in a physician office or hospital setting
• Strong customer service skills
• Understanding of the revenue cycle and all appropriate financial resources for patients
• Knowledge of JCAHO, Patient Rights and Responsibilities, HIPAA, HMOs, PPOs, Commercial Payers and all tasks performed in the various Patient Access Service areas
• Detail oriented
• Professional and clear communication
• Working knowledge of computer skills
• Basic understanding of insurance benefits especially in-network versus out of network and co-insurance versus co-pay
• Basic ability to balance cash reports
• Basic understanding of legal paperwork
• Basic typing/keyboarding

Responsibilities

• facilitating the patient registration flow
• establishing positive relationships with patients/families
• completing, presenting and thoroughly explaining legal, ethical and compliance related documents to the patient

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED