LOWNDES FT-Patient Access Specialist 9am-6pm
About The Position
Legacy Behavioral Health is hiring individuals with a passion for making a difference in their community! We are seeking a Patient Access Specialist to work in the Lowndes Mental Health Center. The Patient Access Specialist works with consumers throughout the pre-access process to include: scheduling according to specified appointment protocols, pre-registration of new and established consumers, insurance and eligibility verification of all consumers to include updating registration information on established patients. In addition, the Patient Access Specialist is responsible for informing the consumer of referral authorization requirements, co-pays, and/or deductibles due, and assisting in securing payment arrangements. These tasks will be performed with accuracy and in conjunction with required procedures and work processes to expedite payment for services and avoid authorization penalties. This role will also include answering and directing calls, working through referrals, running eligibility checks/compliance, and the completion of questionnaires for Medicare, Medicaid, Insurance and Self Pay consumers.
Requirements
- Associate Degree in a business, medical or related field preferred.
- A high school diploma or GED may be accepted with a minimum of 3 years of work experience in a medical office setting.
- Requires basic computer skill.
- Thorough understanding and working knowledge of all aspects of EMR.
- Ability to analyze data for improvement opportunities.
- Utilizes discretion in handling the organization’s confidential information and consumer-protected information.
- Excellent interpersonal, verbal and written communication skills, and teambuilding.
- A valid GA driver’s license is required.
Nice To Haves
- Prefer 5 years experience in a medical office environment.
Responsibilities
- Scheduling according to specified appointment protocols
- Pre-registration of new and established consumers
- Insurance and eligibility verification of all consumers
- Updating registration information on established patients
- Informing the consumer of referral authorization requirements, co-pays, and/or deductibles due
- Assisting in securing payment arrangements
- Answering and directing calls
- Working through referrals
- Running eligibility checks/compliance
- Completion of questionnaires for Medicare, Medicaid, Insurance and Self Pay consumers
Benefits
- Competitive pay
- Employee Assistance Program (EAP) services including legal assistance, financial consultations, access to work-life specialists, and up to 4 counseling sessions.
- Affordable and high-quality state of Georgia insurance benefits (Blue Cross Blue Shield and United Healthcare options)
- Group term life insurance
- Dependent life insurance
- Accidental death insurance
- Short-term and long-term disability insurance
- Dental insurance
- Vision insurance
- Legal insurance
- Long-term care insurance
- Health care/dependent care spending accounts
- Specific critical illness insurance
- 9 paid holidays per year
- Paid time off for personal or sick leave
- Retirement plans: 401k with a 3% match after one year of employment and a 457 plan
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
