Acts as a patient liaison upon arrival to initiate patient flow and operations necessary to comply with managed care contracts and CMS regulations. Conducts face-to-face interviews with patients to achieve successful clinical outcomes and maintain charge integrity in a clinically driven revenue cycle. Processes patient accounts in accordance with departmental and institutional policies and procedures. Responsible for promoting teamwork with all members of the healthcare team. Performs duties in a manner consistent with St. Luke’s mission and values.
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Career Level
Mid Level
Education Level
Associate degree