Patient Access Specialist, Nights, ER @ Martintown
About The Position
Aiken Regional Medical Centers is a 273-bed acute care facility in Aiken, South Carolina, serving Aiken and surrounding communities since 1917. The Patient Access Specialist greets, collects information from, and processes non-scheduled patients. The role gathers required demographic information in accordance with regulations and hospital policies, supports patient care, obtains third-party reimbursement verification, and maintains records appropriately. The position requires strong customer service when communicating by phone, email, correspondence, or in person. The specialist explains forms used in registration, uses office equipment, and applies knowledge of insurance processing requirements. Other duties may be assigned.
Requirements
- Associate degree in business or a related major; equivalent office experience may be considered in lieu of a degree.
- At least two years of experience in a healthcare facility or equivalent position.
- CPI certification for staff who work in FED, or obtain it within 90 days.
- Basic medical terminology.
- Phone etiquette.
- Microsoft Excel skills.
- Good mathematical skills.
- Detail-oriented.
- Knowledge of insurance processing requirements, including authorization, verification, terms, and regulations.
- Analytical skills.
Responsibilities
- Greet, collect information from, and process non-scheduled patients.
- Gather required demographic information in accordance with regulations and hospital policies.
- Obtain reimbursement verification from third parties and maintain records appropriately.
- Provide excellent customer service by phone, email, correspondence, and in person.
- Explain forms required for registration, including Living Will, MSP questionnaire, financial authorization, and Search America release forms.
- Use office equipment such as fax machines, scanners, copiers, and embossers.
- Apply understanding of insurance verification, authorization, terms, requirements, and regulations.
- Perform other duties and responsibilities as assigned.
Benefits
- Unlimited employee referral bonus program.
- Competitive compensation and generous paid time off.
- Medical, dental, vision, and prescription drug plans.
- Tuition and certification reimbursement after six months.
- Employee recognition program.
- Challenging and rewarding work environment.
- Clinical Nursing Ladder opportunities.
- SoFi student loan refinancing program.
- 401(k) with company match and discounted stock plan.
- Career development opportunities within UHS and its subsidiaries.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
