Patient Access Specialist

Regional West Health ServicesScottsbluff, NE
Onsite

About The Position

The Patient Access Specialist serves as a key point of contact for patients and families. In this role, you’ll support a positive patient experience by assisting with registration, scheduling, insurance verification, and basic financial processes while ensuring accuracy, confidentiality, and compliance. This is an entry-level opportunity that offers on-the-job training and exposure to healthcare operations.

Requirements

  • Basic computer skills
  • Strong customer service and communication skills
  • Ability to multitask, stay organized, and work in a fast-paced environment
  • Commitment to accuracy, professionalism, and confidentiality

Nice To Haves

  • High school diploma or GED preferred

Responsibilities

  • Greeting and assisting patients in person or by phone.
  • Registering patients.
  • Scheduling appointments.
  • Verifying insurance information.
  • Entering accurate data into systems.
  • Explaining co-pays or other financial responsibilities as needed.
  • Protecting patient confidentiality.
  • Working closely with clinical and administrative teams to keep patient flow running smoothly.

Benefits

  • Competitive compensation and benefits package
  • Training provided
  • Opportunity for growth within Patient Access or other departments
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