Patient Access Specialist I

Nemours Children's Health • Ferry Pass, FL

7d • Onsite

About The Position

Nemours is seeking a Patient Access Specialist. The position is responsible for greeting patients in accordance with Nemours Standards of Behaviors. Perform registration and check-in or check-out function(s) and update demographics, insurance verification, PCP authorization/referral information when required at each encounter and make confirmation call as needed. Work various work queues, collect copays/balances at time of service, attend daily huddles, other duties assigned by supervisor or manager, and provide exceptional customer service to our patients/families.

Requirements

• High School Diploma required
• Customer Service Experience
• 1 year Medical Office experience

Responsibilities

• Ensure all annual mandatory forms are complete, accurate, updated and on file in accordance with NCSC policies.
• Collect all copays, coinsurance and self-pay amount due for services rendered. Adhere to end of day business processing standard by verifying that cash analysis and receipts balance.
• Schedule follow up appointments as instructed via the appointment disposition.
• Process encounters via the registration and check-out work queue daily.
• Attend daily huddles.
• Appointment confirmation and reschedules.
• All other duties as assigned by supervisor or manager.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED