Patient Access Specialist - Part Time

DERMATOLOGY CONSULTANTS PA • Woodbury, MN

12d • Hybrid

About The Position

Dermatology Consultants is seeking a Part-Time Patient Access Specialist to join their team. This role is responsible for making appointments for patients, assisting them over the telephone, scheduling appointments, gathering accurate demographic and insurance information, and registering patients. The position offers flexibility with remote or hybrid work options. Dermatology Consultants is a thriving private dermatology practice with 23 dedicated providers serving patients across four East Metro clinic locations and is a multi-year recipient of the Star Tribune Top Workplace award.

Requirements

• HS Diploma or equivalent
• 1-2 years’ experience in scheduling or reception in a healthcare setting
• Experience scheduling appointments, registering patients, and obtaining/verifying insurance information
• Ability to communicate calmly and clearly with patients and others on the phone
• May occasionally travel to four East Metro clinic locations as a float medical receptionist
• Knowledge of customer service principles and techniques
• Ability to navigate computerized scheduling system (Cerner) and to operate standard office equipment including multi-line telephone, computer and fax machine
• Knowledge of insurance preferred

Responsibilities

• Provide patient-centered customer service, using a multi-line telephone in a pleasant manner
• Schedule patient appointments using the computerized scheduling system (Cerner) which best meet the needs of the patient in adherence with our physicians’ schedule and availability
• Register patients, verify and update patient data, prepare necessary confirmation letters, welcome packets and forms to send to patients
• Verify insurance eligibility
• Reschedule and cancel appointments as needed
• Occasionally work as a Float Medical Receptionist at the Front Desk in any of the four clinic locations
• Maintain strict confidentiality of patient health information
• Other clerical duties as assigned such as online appointment requests, scheduling interpreters, patient portal invitations and referrals

Benefits

• Competitive Salary
• holiday bonus eligibility
• No Evenings or Weekends
• Generous Company-funded 401K and Profit Sharing
• Discounts on Cosmetic Services (including Botox, laser hair removal, facials and more)
• Free Parking
• Paid Time Off and Paid Holidays (min. 20 hours/week)
• Company-sponsored Wellness program

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees