Patient Access Specialist - Cardiology

Inova • Fairfax, VA

2h • $20 - $33

About The Position

Inova Fairfax Cardiology is seeking a dedicated Patient Access Specialist to support patient access and administrative operations. This is a full-time, day-shift position, Monday through Friday, 8:00 a.m. to 5:00 p.m. The role supports patient intake, registration, documentation, scheduling, financial counseling, insurance coordination, referrals, patient communications, and coordination with other healthcare teams. The specialist is expected to comply with HIPAA, OSHA, and other applicable federal and state regulations and may perform additional duties as assigned.

Requirements

• High school diploma or GED.
• One year of patient access experience.

Responsibilities

• Manage complex patient intake and registration cases, resolve errors, confirm authorizations, validate documents, and index documentation.
• Prepare schedules, track records, and navigate multiple systems efficiently.
• Coordinate documentation and follow up on case-related tasks.
• Assess coverage and initiate financial assistance.
• Apply payer-specific rules, resolve insurance issues, and identify contract limitations.
• Resolve moderate patient concerns and track follow-ups with patients.
• Educate patients on kiosk use and report usage trends.
• Coordinate with departments, tailor patient messaging, and support patients.
• Validate insurance and track referral status.
• Schedule specialty visits and coordinate preparation.
• Coordinate transportation for patients with special needs.
• Resolve minor chart issues and assist with release of information (ROI).
• Provide documentation to utilization review (UR) teams.
• Ensure compliance with HIPAA, OSHA, and other applicable federal and state regulations.
• Perform additional duties as assigned.

Benefits

• Medical, dental, and vision coverage.
• Team member wellness program.
• Inova matches the first 5% of eligible retirement contributions, starting on the first day.
• Education assistance of up to $5,250 per year.
• Student loan assistance of up to $10,000.
• Up to 25 mental health coaching or therapy sessions per person per year at no cost for team members, their spouses or partners, and their children.
• Paid time off.
• Paid parental leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED