Patient Access Specialist - Specialty Pharmacy

AssistRxTempe, AZ
Onsite

About The Position

The purpose of this position is to help patients get access to the medications and therapies that they need. AssistRx has engineered the perfect blend of technology and talent to deliver best in class results. We believe that access to specialty therapies transforms lives and is achieved through the powerful combination of our people and technology.

Requirements

  • In-depth understanding and experience with Major Medical & Pharmacy Benefit Coverage
  • 2 to 3 years of benefit investigation involving the analysis and interpretation of insurance coverage
  • 2 to 3 years of experience interacting with healthcare providers in regard to health insurance plan requirements
  • Excellent verbal communication skills and grammar

Nice To Haves

  • Salesforce system experience preferred

Responsibilities

  • Ensure cases move through the process as required in compliance with company requirements and the organization's defined standards and procedures; in a manner that provides the best level of service and quality
  • Conduct benefit investigations for patients by making outbound phone call to payers to verify patient insurance benefit information, navigate complex reimbursement barriers and seek resources to overcome the barriers
  • Verify patient specific benefits and document specifics including coverage, cost share and access/provider options
  • Identify any coverage restrictions and details on how to expedite patient access
  • Document and initiate prior authorization process and claims appeals
  • Report any reimbursement trends or delays in coverage to management
  • Act as a liaison for field representatives, health care providers and patients

Benefits

  • Preloaded PTO: 100 hours (12.5 days) PTO upon employment, increasing to 140 hours (17.5 days) upon anniversary.
  • Tenure vacation bonus: $1,000 upon 3-year anniversary and $2,500 upon 5-year anniversary.
  • Medical, dental, vision, life, & short-term disability insurance
  • Teledoc services for those enrolled in medical insurance
  • Competitive pay structure
  • Matching 401(k) with immediate vesting
  • Legal insurance
  • $750 referral bonus
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