Patient Access Specialist - Part Time
About The Position
Every patient journey begins with a welcoming, knowledgeable professional who can create confidence from the very first interaction. As a Patient Access Specialist, you will play a vital role in ensuring patients receive a seamless registration experience while helping them navigate healthcare services and financial resources with care and accuracy. Join a collaborative outpatient registration team at Prince William Medical Center where your attention to detail, customer service skills, and adaptability directly support patient care. This full-time opportunity offers extensive training, meaningful patient interaction, exposure to multiple specialty areas, and the opportunity to build a long-term career within UVA Health. As a Patient Access Specialist, you will be at the center of the patient experience, serving as a trusted resource for registration, insurance verification, and patient access services across several outpatient areas. This is a fast-paced, patient-facing role that requires strong communication skills, flexibility, and a commitment to accuracy. This role is ideal for professionals who enjoy variety in their work, thrive in an environment where no two days are exactly alike, and take pride in delivering exceptional service to patients from diverse backgrounds.
Requirements
- High School Graduate or Equivalent.
- Customer service experience preferred.
- Proficient communicative, auditory and visual skills; Attention to detail and ability to write legibly; Ability to lift/push/pull 20 - 50lbs.
Nice To Haves
- Experience: Preferred not required.
Responsibilities
- Welcoming patients and completing registration and check-in processes.
- Verifying demographic information, insurance coverage, and required documentation.
- Collecting patient signatures and ensuring registration records are complete and accurate.
- Assisting patients with financial assistance resources and helping eligible individuals navigate application processes.
- Supporting scheduled appointments as well as walk-in services including laboratory visits, imaging, EKGs, and other outpatient services.
- Responding to departmental communications, workflow updates, and system changes.
- Collaborating with teammates and clinical departments to ensure patients move efficiently through the care process.
- Floating between multiple outpatient registration areas including MRI, Surgical Services, Main Radiology, Health Center, and other registration locations as operational needs evolve.
Benefits
- Comprehensive Benefits Package: Medical, Dental, and Vision Insurance
- Paid Time Off, Long-term and Short-term Disability, Retirement Savings
- Health Saving Plans, and Flexible Spending Accounts
- Certification and education support
- Generous Paid Time Off
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
