Patient Access Specialist- Magic Valley

St. Luke's Health System • Twin Falls, ID

12d

About The Position

At St. Luke’s, Patient Access Specialists help foster a positive, supportive, and inclusive culture while delivering exceptional patient experiences. This customer service role is often the first point of contact for patients entering St. Luke’s Magic Valley Hospital. The specialist supports professional, timely, and accurate written and verbal communication with patients and caregivers, both in person and by phone. The position includes registration, scheduling, and referral coordination; discussing financial options and explaining insurance coverage, authorizations, verifications, and estimates; and using technology, tools, and resources to support departmental workflows. Other duties may be assigned. The role is part-time and requires availability across all days and hours.

Requirements

• High school diploma or equivalent.

Responsibilities

• Register and schedule patients and coordinate referrals.
• Discuss financial options and explain insurance coverage, including authorizations, verifications, and estimates.
• Use a variety of technologies, tools, and resources to support departmental workflows.
• Provide professional, timely, and accurate written and verbal communication with patients and caregivers in person and by phone.
• Perform other duties as assigned.

Benefits

• Competitive salary
• Retirement plans
• Medical, dental, and vision offerings
• On-site massages
• On-site counseling through the Employee Assistance Program
• Access to the Personify Health Wellness tool
• Formal training and career development offerings

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED