Patient Access Specialist Scheduling Nisswa

CUYUNA REGIONAL MEDICAL CENTERNisswa, MN
$20 - $25Onsite

About The Position

The Patient Access Specialist-Scheduling is central in accurately scheduling appointments, upholding provider preferences, and ensuring slot availability for optimal patient care. As the primary facilitator of communication, this role ensures clear information exchange between patients, providers, and other departments, enhancing continual care collaboration. The specialist manages and maintains patient data within electronic medical records, verifying and updating insurance and demographic details for compliance and accuracy. Challenges include multitasking under pressure and adapting to varying patient and provider needs swiftly. Daily tasks are balanced with customer service responsibilities, capturing the essence of front-line support and efficient administrative performance.

Requirements

  • Excellent communicator with strong interpersonal skills
  • Customer service focused and professional
  • Detail-oriented with accurate data entry skills
  • Resilient and adaptable multitasker
  • Discreet with sensitive patient information
  • Familiar with medical terminology and systems
  • Resourceful with strong problem-solving ability

Nice To Haves

  • Completion of Health Care Administrative Specialist or similar program or comparable experience in a health care facility

Responsibilities

  • Accurately scheduling appointments
  • Upholding provider preferences
  • Ensuring slot availability for optimal patient care
  • Facilitating clear information exchange between patients, providers, and other departments
  • Managing and maintaining patient data within electronic medical records
  • Verifying and updating insurance and demographic details for compliance and accuracy

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Health savings accounts
  • Life insurance
  • Employer contributions to a 401(k) retirement plan
  • Paid time off
  • Participation in 401(k) and 457(b) plans
  • Educational assistance and reimbursement
  • Employee assistance program
  • Work-life balance support
  • Gym membership and other discounts
  • Employee recognition programs
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