Patient Access Specialist - Oncology
Inova•Fairfax, VA
•$20 - $33•Onsite
About The Position
Inova Fairfax Hospital is looking for a dedicated Patient Access Specialist to join the Oncology team. This role will be full-time, Monday-Friday, day shift. Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.
Requirements
- High School or GED
- 1 year of patient access experience
Responsibilities
- Manages complex cases, resolves errors, confirms authorizations, validates, and indexes documents.
- Prepares schedules, tracks records, and navigates multiple systems efficiently.
- Coordinates documentation and follows up on case-related tasks.
- Assesses coverage and initiates financial assistance.
- Applies payer-specific rules, resolves issues, and identifies contract limitations.
- Resolves moderate concerns and tracks follow-ups with patients.
- Educates patients and reports usage trends on kiosks.
- Coordinates with departments, tailors messaging, and supports patients.
- Validates insurance and tracks referral status.
- Schedules specialty visits and coordinates preparation.
- Coordinates special needs transport.
- Resolves minor chart issues and assists with release of information (ROI).
- Provides documentation to utilization review (UR) teams.
- Ensures compliance with HIPAA, OSHA, and other applicable federal and state regulations.
- May perform additional duties as assigned.
Benefits
- medical, dental and vision coverage
- a robust team member wellness program
- Inova matches the first 5% of eligible contributions
- up to $5,250 per year in education assistance
- up to $10,000 for student loans
- 25 mental health coaching or therapy sessions, per person, per year, at no cost
- paid time off
- paid parental leave
- flexible work schedules
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
