Patient Access Specialist I

Oklahoma Heart Hospital•Oklahoma City, OK

18h•Onsite

About The Position

Join Our Team at Oklahoma Heart Hospital (OHH) ONE TEAM. ALL HEART. At OHH, we believe that patient care is truly at the heart of everything we do. Our dedicated team members are involved in every step of our patients’ journeys, bringing hope, compassion, and healing to both patients and their families. Together with our physicians and caregivers, we’re shaping the future of heart care in Oklahoma by serving the state and leading the nation. We can’t wait for you to join our heart-centered team!

Requirements

High school graduate or equivalent required.
One (1) to three (3) years of clerical experience required, preferably in a medical setting.
Windows based operating systems preferred.
Professional verbal and written communication skills.

Nice To Haves

Previous PBX experience preferred.
Medical terminology and medical insurance knowledge preferred.

Responsibilities

Answer and process all telephone calls at the console.
Monitor all alarms, security systems and execute disaster and emergency protocols.
Update manuals, call lists and directories.
Train new personnel.
Make decisions concerning notification of administrative personnel, staff and employees in response to situations, which pertain to health, safety and business interest of the hospital.
Complete the registration of patients at bedside and/or at the registration areas assuring appropriate departmental policies and procedures are followed.
Interact with patients, family, physicians, nurses, managers and other staff.
Handle confidential patient information.
Perform all work with accord to the mission, vision and values of Oklahoma Heart Hospital.