Patient Access Specialist - Front Desk

Digestive Health Specialists PaKing, NC
Hybrid

About The Position

A front office team member is expected to greet everyone with a friendly and welcoming demeanor. Ensures patient check-in and check-out process is completed effectively and efficiently. DHS expects front office team members to provide excellent customer service to all patients, visitors and vendors that come to our offices. This position will travel to satellite locations as needed.

Requirements

  • Typing skills with minimum of 40 WPM
  • Word and Excel experience/proficiency
  • Professional Communication
  • Detail Oriented
  • Patient Focused
  • Frequent Interaction With Others
  • Diplomacy and Tact
  • Dependable
  • Team Oriented
  • Ability to take direction
  • Ability to maintain Confidentiality
  • Flexibility and the ability to work check-in and check-out at any time and in any location as needed.
  • Team work is required!

Responsibilities

  • Greet everyone with a friendly and welcoming demeanor.
  • Ensure patient check-in and check-out process is completed effectively and efficiently.
  • Provide excellent customer service to all patients, visitors and vendors.
  • Travel to satellite locations as needed.
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