Patient Access Specialist EC - PRN

Phoebe Putney Health System•Fort Worth, TX

1d•Onsite

About The Position

Interview and register patients or their representative for services at Phoebe Putney Memorial Hospital. Registrars will provide hospital personnel, patients and their families with a seamless and efficient registration experience. All staff will be cross-functionally trained to support all areas of registration, and will be contributing to a well-trained workforce (i.e., training, mentoring, auditing, etc.).

Requirements

High School Diploma
1 or more years experience as a Patient Access Specialist
Certified Patient Account Representative (CPAR)
Georgia Work Ready certification
Proficient in time management and identifying priorities.

Responsibilities

Interview and register patients or their representative for services at Phoebe Putney Memorial Hospital.
Provide hospital personnel, patients and their families with a seamless and efficient registration experience.
Be cross-functionally trained to support all areas of registration.
Contribute to a well-trained workforce (i.e., training, mentoring, auditing, etc.).
Analyze and disseminate physician orders to appropriately match services to the planned admission.
Educate patients and designated individuals about their rights and responsibilities as a hospital patient.
Secure all federal and state mandated forms (i.e., self-pay forms, Joint Commission, HIPAA, Advance Directives, waivers, Advance Beneficiary Notices, Medicare Secondary Payer Questionnaire, etc.).
Verify eligibility of insurance and other forms of reimbursement.
Collect money due at the point of service.
Adhere to the hospital and departmental attendance and punctuality guidelines.
Perform all job responsibilities in alignment with the core values, mission and vision of the organization.
Perform other duties as required and complete all job functions as per departmental policies and procedures.
Maintain current knowledge in present areas of responsibility to include any specialty certification requirements (i.e., self-education, attends ongoing educational programs).
Attend staff meetings and complete mandatory in-services and requirements and competency evaluations on time.
Demonstrate competency at all levels in providing care to all patients based on age, sex, weight, and demonstrated needs.
For non-clinical areas, has attended training and demonstrates usage of age-specific customer service skills.
Wear protective clothing and equipment as appropriate.