Patient Access Senior Project Manager (Rare Disease)

Amgen•Los Angeles, CA

1d•Remote

About The Position

HOW MIGHT YOU DEFY IMAGINATION? If you feel like you’re part of something bigger, it’s because you are. At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies. We are global collaborators who achieve together—researching, manufacturing, and delivering ever-better products that reach over 10 million patients worldwide. It’s time for a career you can be proud of. Patient Access Senior Project Manager What you will do Let’s do this. Let’s change the world. Join an incredible team that’s redefining Amgen’s patient support programs. In this vital role, you will be handling industry leading transformation of our overall patient support offerings. This is a unique opportunity to gain portfolio product experience and help optimize a best-in-class patient support program from the ground up. Amgen is an innovative organization with a powerful sense of shared purpose toward our mission: to serve patients. Within Patient Access, we will provide you the capabilities, resources, and rewards of a global enterprise, entrepreneurialism and verve that marked our early days as a biotechnology pioneer. We encourage our team members to have fulfilling and significant careers through exciting assignments, career development, and valuable opportunities! Under the general direction of the Program Lead Senior Director, the RDBU Patient Access Hub Operations Senior Manager will serve as a strategic project leader responsible for driving complex, cross-functional initiatives that enable the success of the Hub Services organization. This role partners closely with senior leadership across multiple internal and external teams to plan, execute, and deliver high-impact programs that enhance patient support services, operational efficiency, and organizational effectiveness. In this critical role, you will lead large-scale projects across multiple stakeholders, ensuring alignment, accountability, and execution excellence. You will oversee timeline development and adherence, budget tracking, and governance, while serving as a trusted partner to leadership in shaping and delivering strategic priorities. Let’s do this. Let’s change the world.

Requirements

Doctorate degree and 2 years of experience in project management, operations, or Patient Access OR Master’s degree and 4 years of experience in project management, operations, or Patient Access OR Bachelor’s degree and 6 years of experience in project management, operations, or Patient Access Associate’s degree and 10 years of experience in project management, operations, or Patient Access OR High school diploma / GED and 12 years of experience in project management, operations, or Patient Access
Must have strong planning, project management, communication, and organization skills
Flexibility to work in a fluid, fast-paced environment with multiple demands with initiative and independence required
Professional, proactive demeanor with strong interpersonal skills
Excellent written and verbal communication skills
Strong analytical and problem-solving skills

Nice To Haves

Experience managing multiple deliverables simultaneously

Responsibilities

Lead end-to-end planning and execution of complex, high-visibility projects across Hub Services and cross-functional teams.
Establish project governance, define scope, manage risks, and ensure successful delivery against objectives.
Coordinate large-scale initiatives across diverse stakeholders including Patient Access, Legal, Compliance, Marketing, Analytics, and Operations.
Build strong relationships and drive alignment across functions and leadership levels.
Coordinate cross-functional efforts on behalf of the Hub Services team to migrate CRM platforms, align stakeholders, manage timelines, mitigate risks, and ensure seamless data transition with minimal disruption to business operations.
Lead initiatives with internal and external stakeholders to automate existing processes.
Act as a thought partner to the Hub Services Senior Director and Patient Access leadership team to define priorities, translate strategy into actionable plans, and ensure execution of key initiatives.
Develop and manage detailed project plans, milestones, and deliverables.
Drive accountability across teams to ensure projects are delivered on time and within scope.
Support annual planning and ongoing budget management, including forecasting, tracking, and reporting to ensure projects are delivered within financial targets.
Lead and/or support critical initiatives such as product launch readiness, patient support program enhancements, and capability-building efforts across the organization.
Partner with analytics teams to monitor performance, identify trends, and deliver actionable insights to leadership.
Recommend and implement improvements based on data-driven findings.
Support key operational activities including quarterly business reviews, goal setting (MBOs), organizational planning, and internal communications.
Proactively identify risks, escalate issues, and drive resolution in partnership with stakeholders to maintain project momentum and ensure successful outcomes.