Patient Access Senior Project Manager (Rare Disease)

Amgen•Thousand Oaks, CA

13h•Remote

About The Position

This role is for a Patient Access Senior Project Manager within the Rare Disease division at Amgen. The position involves leading industry-leading transformation of patient support programs, gaining portfolio product experience, and optimizing a best-in-class patient support program. Amgen is described as an innovative organization with a powerful sense of shared purpose toward its mission to serve patients. Within Patient Access, the company aims to provide capabilities, resources, and rewards of a global enterprise, combined with the entrepreneurialism of its early days. Team members are encouraged to have fulfilling and significant careers through exciting assignments, career development, and valuable opportunities. The role operates under the general direction of the Program Lead Senior Director and will serve as a strategic project leader responsible for driving complex, cross-functional initiatives that enable the success of the Hub Services organization. This role partners closely with senior leadership across multiple internal and external teams to plan, execute, and deliver high-impact programs that enhance patient support services, operational efficiency, and organizational effectiveness. The Senior Project Manager will lead large-scale projects across multiple stakeholders, ensuring alignment, accountability, and execution excellence. Responsibilities include overseeing timeline development and adherence, budget tracking, and governance, while serving as a trusted partner to leadership in shaping and delivering strategic priorities.

Requirements

Doctorate degree and 2 years of experience in project management, operations, or Patient Access OR Master’s degree and 4 years of experience in project management, operations, or Patient Access OR Bachelor’s degree and 6 years of experience in project management, operations, or Patient Access OR Associate’s degree and 10 years of experience in project management, operations, or Patient Access OR High school diploma / GED and 12 years of experience in project management, operations, or Patient Access
Highly collaborative, strategic project leader with strong execution capabilities and a track record of delivering complex initiatives in a matrixed environment.
Strong planning, project management, communication, and organization skills.
Flexibility to work in a fluid, fast-paced environment with multiple demands with initiative and independence.
Professional, proactive demeanor with strong interpersonal skills.
Excellent written and verbal communication skills.
Strong analytical and problem-solving skills.

Nice To Haves

Experience managing multiple deliverables simultaneously

Responsibilities

Lead end-to-end planning and execution of complex, high-visibility projects across Hub Services and cross-functional teams.
Establish project governance, define scope, manage risks, and ensure successful delivery against objectives.
Coordinate large-scale initiatives across diverse stakeholders including Patient Access, Legal, Compliance, Marketing, Analytics, and Operations.
Build strong relationships and drive alignment across functions and leadership levels.
Coordinate cross-functional efforts on behalf of the Hub Services team to migrate CRM platforms, align stakeholders, manage timelines, mitigate risks, and ensure seamless data transition with minimal disruption to business operations.
Lead initiatives with internal and external stakeholders to automate existing processes.
Act as a thought partner to the Hub Services Senior Director and Patient Access leadership team to define priorities, translate strategy into actionable plans, and ensure execution of key initiatives.
Develop and manage detailed project plans, milestones, and deliverables.
Drive accountability across teams to ensure projects are delivered on time and within scope.
Support annual planning and ongoing budget management, including forecasting, tracking, and reporting to ensure projects are delivered within financial targets.
Lead and/or support critical initiatives such as product launch readiness, patient support program enhancements, and capability-building efforts across the organization.
Partner with analytics teams to monitor performance, identify trends, and deliver actionable insights to leadership.
Recommend and implement improvements based on data-driven findings.
Support key operational activities including quarterly business reviews, goal setting (MBOs), organizational planning, and internal communications.
Proactively identify risks, escalate issues, and drive resolution in partnership with stakeholders to maintain project momentum and ensure successful outcomes.