Patient Access Scheduler

UAB St. Vincent's•Birmingham, AL

4d•Onsite

About The Position

The Patient Access Scheduler will communicate with patients, participants, and staff to accurately schedule patients for prescribed procedures. This role involves performing clerical and reception duties associated with patient registration, gathering necessary demographic, insurance, and clinical information from patients, and entering it into the appropriate database. The scheduler will seek appropriate resources to resolve issues regarding the type, date, or location of prescribed procedures. Additionally, they will schedule patient procedures efficiently, coordinate and communicate schedules, assist with insurance pre-certification/authorization, and provide counseling to patients regarding pre-service requirements and instructions.

Requirements

High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
Ability to travel to satellite offices required.

Responsibilities

Communicate with patients, participants and staff to accurately schedule patients for prescribed procedures.
Perform clerical and reception duties associated with patient registration.
Gather necessary demographic, insurance and clinical information from patient and enters into appropriate database.
Seek appropriate resources to resolve issues about the type, date or location of prescribed procedures.
Schedule patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources.
Coordinate and communicate schedules.
Assist with coordination of activities related to insurance pre-certification/authorization.
Provide counseling to patient, participant or their representative regarding pre-service requirements and instructions.