Patient Access Representative - Day Shift- Emergency Services (24 hours per pay period)

CCM Health Brand • Montevideo, MN

2d • Onsite

About The Position

The Patient Access Representative is often the first contact of patients when they visit our healthcare facility. This position is responsible for patient referrals, greeting patients and working with them in person, on the phone or through electronic correspondence to meet their needs regarding scheduling, updating patient information, checking patients in and out and acting as a liaison in reporting any patient suggestions to management.

Requirements

• High school diploma or equivalent
• Computer skills/experience required
• Excellent customer service skills
• Excellent verbal, listening and written communication skills
• Ability to handle multiple priorities simultaneously
• Excellent organizational skills
• Ability to think independently and demonstrate good problem-solving skills
• Ability to work in a team environment and to collaborate with a variety of individuals in a positive manner
• Valid Minnesota Driver's License

Nice To Haves

• Knowledge to Medical Terminology preferred
• Receptionist experience preferred
• Some out-of-town travel to branch clinics may be required

Responsibilities

• Patient referrals
• Greeting patients
• Working with patients in person, on the phone or through electronic correspondence to meet their needs regarding scheduling
• Updating patient information
• Checking patients in and out
• Acting as a liaison in reporting any patient suggestions to management

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED