Patient Access Representative

AscensionWichita, KS
Onsite

About The Position

This role is responsible for scheduling patient appointments and procedures, gathering and entering patient information, coordinating insurance verification and pre-authorization, and educating patients on pre-service requirements. The position may also involve assisting patients with transport, movement, or placement for imaging services.

Requirements

  • High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
  • Medical Office Experience
  • BLS or willing to obtain

Nice To Haves

  • Bilingual a plus
  • CNA, PCT, or Patient Transporting Experience a plus

Responsibilities

  • Schedule patient appointments and procedures accurately with physicians and clinical staff to ensure optimal patient flow and resource utilization.
  • Gather and accurately enter patient demographic, insurance, and clinical information into the appropriate database to establish a complete and compliant patient record.
  • Coordinate insurance verification and pre-authorization processes to ensure financial clearance and reduce out-of-pocket stress for the patient.
  • Educate patients on pre-service requirements, instructions, and financial responsibilities, promoting a clear and comfortable experience.
  • May assist patients with transport, movement or placement for imaging services

Benefits

  • Paid time off (PTO)
  • Various health insurance options & wellness plans
  • Retirement benefits including employer match plans
  • Long-term & short-term disability
  • Employee assistance programs (EAP)
  • Parental leave & adoption assistance
  • Tuition reimbursement
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