Patient Access Representative (090426.3) FULL TIME

Bitterroot Health • Hamilton, MT

6d • Onsite

About The Position

This is a full-time position, 40 hours per week, responsible for patient access, scheduling, and billing in a hospital or physician office setting. The role requires effective communication, multitasking abilities, and the capacity to handle a high volume of patient interaction in a busy medical office environment.

Requirements

• High school diploma or GED required.
• Ability to communicate effectively both orally and with written word.
• Demonstrated ability to multi-task between heavy phone volume, multiple computer systems, and frequent interruptions.
• Must have the ability to handle ongoing face-to-face contact with patients and staff while functioning in a busy medical office environment with limited workspace.
• Effective at adjusting to change, prioritizing duties, handling stress, and communicating face-to-face with employees, patients, and physicians when necessary.

Nice To Haves

• Courses in medical terminology beneficial.
• Minimum two years hospital/physician office experience preferred.
• Prior scheduling, patient accounts, unit clerk, or medical assistant experience preferred.
• Previous registration and billing knowledge preferred.

Responsibilities

• Perform patient access representative duties.
• Handle scheduling, patient accounts, and registration.
• Manage heavy phone volume and multiple computer systems.
• Engage in frequent face-to-face contact with patients and staff.
• Adjust to change, prioritize duties, and handle stress effectively.
• Communicate face-to-face with employees, patients, and physicians.

Benefits

• Eligible for the full benefit package.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED