Patient Access Representative

Ascension•Wichita, KS

5h•Onsite

About The Position

This role is responsible for scheduling patient appointments and procedures, gathering and entering patient demographic, insurance, and clinical information, coordinating insurance verification and pre-authorization, and educating patients on pre-service requirements and financial responsibilities. The goal is to ensure optimal patient flow, accurate record-keeping, financial clearance, and a clear, comfortable patient experience.

Requirements

High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Nice To Haves

Medical Office/Scheduling experience

Responsibilities

Schedule patient appointments and procedures accurately with physicians and clinical staff to ensure optimal patient flow and resource utilization.
Gather and accurately enter patient demographic, insurance, and clinical information into the appropriate database to establish a complete and compliant patient record.
Coordinate insurance verification and pre-authorization processes to ensure financial clearance and reduce out-of-pocket stress for the patient.
Educate patients on pre-service requirements, instructions, and financial responsibilities, promoting a clear and comfortable experience.