Patient Access / Registration FT days

Trinity HealthSpringfield, MA
Onsite

About The Position

The Patient Access Representative is responsible for pre-registration, registration and admission functions for Mercy Medical Center Emergency Department. This role involves verifying insurance requirements, collecting upfront payments such as co-pays and high deductibles, and ensuring accurate data entry for demographic, financial, and advanced directives information. The representative will also collect non-covered fees, input data into the Meditech system, and complete all phases of the registration process, including patient bracelets and patient rights information. Additionally, this position coordinates bed assignments and maintains death books, releasing information to funeral homes as needed.

Requirements

  • Minimum high school diploma or equivalent
  • Medical terminology skills
  • Excellent customer service, verbal communication and interpersonal skills required

Nice To Haves

  • College preferred
  • Relevant medical office, hospital / physicians billing or patient registration experience preferred

Responsibilities

  • Verify insurance requirements
  • Responsible for upfront collections, co-pays and high deductibles
  • Ensure that all entries concerning demographic, financial and advanced directives are accurate
  • Collect non-covered fees
  • Inputs data into Meditech system
  • Complete all phases of registration process, (i.e.) other papers, patient bracelet, patient rights, Health Care Proxy info etc
  • Coordinate bed assignment for all patients and maintains death books and releases information to funeral homes

Benefits

  • Great Benefits and Health Insurance Coverage even for part time - Starting Day 1

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

251-500 employees

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