Patient Access Representative Sleep Lab

Ascension•Waco, TX

20h•Onsite

About The Position

This role involves communicating with patients, participants, and staff to accurately schedule patients for prescribed procedures in the Sleep Lab. The position also includes performing clerical and reception duties associated with patient registration, gathering necessary demographic, insurance, and clinical information, and entering it into the appropriate database. The representative will seek resources to resolve issues regarding procedure types, dates, or locations, and schedule patient procedures efficiently to optimize patient time and clinical resources. Additionally, this role assists with coordinating insurance pre-certification/authorization and provides counseling to patients or their representatives regarding pre-service requirements and instructions.

Requirements

High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Responsibilities

Communicate with patients, participants and staff to accurately schedule patients for prescribed procedures.
Perform clerical and reception duties associated with patient registration.
Gather necessary demographic, insurance and clinical information from patient and enters into appropriate database.
Seek appropriate resources to resolve issues about the type, date or location of prescribed procedures.
Schedule patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources.
Coordinate and communicate schedules.
Assist with coordination of activities related to insurance pre-certification/authorization.
Provide counseling to patient, participant or their representative regarding pre-service requirements and instructions.