Patient Access Representative

Emory Healthcare•Johns Creek, GA

30d•$19 - $23•Onsite

About The Position

Be inspired. Be valued. Belong. At Emory Healthcare. At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be.

Requirements

High school diploma or equivalent.
At least 2 years healthcare related or customer service experience.
Typing skills with a minimum of 35 wpm.
Good communication skills.

Nice To Haves

Knowledge of Medicare, Medicaid, and other commercial payers (HMO, PPO) preferred.
Associate or bachelor degree may be accepted in lieu of experience.
Certified Healthcare Access Associate (CHAA) preferred.

Responsibilities

Assist in the coordination, prioritization and completion of front-end patient registration activities ranging from pre-registration through discharge in the Patient Access Services Department.
Prioritize work for optimal reimbursement and to avoid financial risk to both patient and hospital.
Ensure all insurance requirements are met prior to or on the date of service and inform patients of their financial liability and collect liability due.
Maintain thorough understanding of insurance, registration, scheduling, referrals, authorizations, and account follow-up.
Maintain knowledge of multiple department system applications utilized by Patient Access.
Familiar with and adheres to all state and federal regulations such as EMTALA, CMS, HIPAA, and JCAHO guidelines.
Obtain appropriate signature(s) and scan all appropriate documents (Admission/Registration Agreement, Notice of Privacy Practice, and Important Message from Medicare, etc.).